Privacy Policy
This policy only applies to Polaroid 3.0 Wi-Fi Photo Frame APP service provided by SUN HEI (WORLDWIDE) ELECTRONIC CO., LTD.
Date of last update: June 15, 2023.
If you have any questions, comments or suggestions,
please contact us through the following contact methods: Email: Jim@sunheigroup.com
SUN HEI (WORLDWIDE) ELECTRONIC CO., LTD. understands the importance of personal information to you and will do its best to protect your personal information safely and reliably. We are committed to maintaining your trust in us and abide by the following principles to protect your personal information: the principle of consistent rights and responsibilities, the principle of clear purpose, the principle of choice and consent, the principle of least enough, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. At the same time, SUN HEI (WORLDWIDE) ELECTRONIC CO., LTD. promises that we will adopt appropriate security protection measures to protect your personal information in accordance with mature security standards in the industry. Please read and understand this "Privacy Policy" carefully before using our products (or services). This policy will help you understand the following:
1. How we collect and use your personal information
2. How do we use cookies and similar technologies
3. How do we share, transfer, and publicly disclose your personal information 4. How do we protect your personal information
5. Your rights
6. Protection of personal information of minors
7. How to transfer your personal information globally
8. How to update this policy
9. How to contact us
1. How we collect and use your personal information:
Personal information refers to various information recorded electronically or in other ways that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person. Polaroid 3.0 Wi-Fi Photo Frame APP will only collect and use your personal information for the following purposes described in this policy:
(1). Realize the basic functions of Polaroid 3.0 Wi-Fi Photo Frame APP, including but not limited to the following functions
1A. Information collected indirectly in order to provide statistical analysis services normally, our products integrate UMENG company + SDK, UMENG + SDK needs to collect your device Mac address, unique device identification code (IMEI/android ID/IDFA/OPENUDID/GUID, SIM card IMSI information), And calibrate the accuracy of the report data by geographic location to provide basic anti-cheating capabilities. Except for the above, currently Polaroid 3.0 Wi-Fi Photo Frame APP will not actively obtain your personal information from third parties. If future business development needs to obtain your personal information from third parties indirectly, we will clearly indicate to you the source and source of personal information before obtaining it. Type and scope of use. If the personal information processing activities required by Polaroid 3.0 Wi-Fi Photo Frame APP to conduct business are beyond the scope of processing that you authorize and consent to the third party, we will obtain your express consent before processing your personal information. We will also strictly abide by relevant laws and regulations and require third parties to protect the legality of the information they provide.
1B. Smart device binding function: The Polaroid 3.0 Wi-Fi Photo Frame APP needs to be bound with the cloud photo frame smart hardware to allow the function of transferring files (pictures, videos, etc.) to the designated cloud photo frame smart hardware device through the mobile phone. There are mainly two ways to bind. One is to bind by scanning the QR code on the device with the mobile phone. At this time, it prompts whether we are allowed to use the camera permission. If you refuse to use it, you will not be able to quickly bind the cloud photo frame by scanning the QR code. The other way to bind is to fill in the device random code of the smart cloud photo frame for binding, without special permission. In order to achieve this function, we need to obtain your network status, Wi-Fi status information and other network status information.
1C. Upload function: When you bind the cloud photo frame, you can take a picture through the camera or record a short video and upload it to the bound cloud photo frame. This requires access to your camera and microphone permissions, or you can directly upload the file by accessing your
Phone’s photo album and media data. The photos/videos files are bound to the smart photo frame, which requires access to your media library and album information. The successfully uploaded files will be temporarily stored in our server. After the cloud photo frame device has successfully downloaded the files, we will delete the uploaded file information. Before that, unless you choose by yourself or to comply with relevant laws and regulations, the above information will not be provided externally or used for other purposes than the function.
1D. Upload history: After binding the photo frame, when you use the upload function, your uploaded photos/music history and other information will be stored in our server, because storage is necessary to achieve this function, we will do it in an encrypted manner to store, you can also delete this information at any time. Unless you independently choose or to comply with relevant laws and regulations, we will not provide the above information to the outside world, or use it for other purposes than this function.
1E. Device permission call ACCESS_CAMERA: camera permission, take a photo with the camera or record a small video, and send it to the bound cloud photo frame; ACCESS_FLASHLIGHT: Obtain the permission to use the flash. In special scenes, such as night, when you choose to upload pictures or small videos in the upload function, you need to turn on the flash when shooting; ACCESS_RECORD_AUDIO: Obtain the recording permission, select the small video that needs to be recorded in the upload function for the purpose of recording audio; ACCESS_WRITE_EXTERNAL_STORAGE: Obtain the permission to read and write the memory card. In uploading pictures/videos functions, you need to read the media files and album files inside the phone, and you need to store photos or small videos after taking pictures; ACCESS_NETWORK_STATE: Detect the networking mode, avoid data sending under abnormal network conditions, and save traffic and power; lREAD_PHONE_STATE: Obtain the IMEI of the user's device, and uniquely identify the user through the IMEI in order to provide statistical analysis services; ACCESS_WIFI_STATE: Obtain the WIFI mac address. On a tablet device or TV box, the device cannot be identified by IMEI. We will use the WIFI mac address as the user's unique identifier to provide normal statistical analysis services; INTERNET: Allow applications to connect to the Internet and send statistical data in order to provide statistical analysis services;
(2) Exceptions for obtaining authorization and consent
When we want to use the information for other purposes not specified in this policy, we will seek your consent in advance. When we want to use the information collected for a specific purpose for other purposes, we will seek your consent in advance. If you need to withdraw the permission of consent, you can turn off the corresponding permission through the phone settings-Polaroid 3.0 Wi-Fi Photo Frame APP. According to relevant laws and regulations, the collection of your personal information in the following situations does not require your authorization and consent:
1. Related to national security and national defense security
2. Related to public safety, public health, and major public interests;
3. Related to criminal investigation, prosecution, trial, and execution of judgments;
4. For the purpose of protecting the life and property of the personal information subject or other individuals, but it is difficult to obtain your own consent;
5. The personal information collected is disclosed to the public by you yourself; 6. Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
7. Necessary for signing a contract according to your requirements;
8. Necessary for maintaining the safe and stable operation of the provided products or services, such as discovering and disposing of product or service failures;
9. Necessary for legal news reports;
10. When it is necessary for academic research institutions to conduct statistical or academic research based on the public interest, and when they provide academic research or description results to the outside, they de-identify the personal information contained in the results;
3. How do we use cookies and similar technologies
To make your access experience easier, when you use Polaroid 3.0 Wi-Fi Photo Frame APP products or services, we may use various technologies to collect and store information about your access to Polaroid 3.0 Wi-Fi Photo Frame APP services. Data, when you visit or re-visit Polaroid 3.0 Wi-Fi Photo Frame APP service, we can identify your identity and provide you with better and more services by analyzing the data. Including the use of small data files to identify your identity, so as to understand your usage habits, to help you save you from repeating the steps of entering account information, or to help determine the security of your account. These files may be Cookies\Flash Cookies, or other local storage provided by your browser or associated applications (collectively referred to as "Cookies"). You have the right to choose to accept or refuse to accept cookies. You can refuse to accept cookies by modifying your browser settings. But if you choose to refuse to accept cookies, you may not be able to log in or use the web services or functions of this application that rely on cookies. This policy will apply to the relevant information obtained through the cookies set by this application.
4. How do we share, transfer, make public, and disclose your personal information
In order to ensure the safety of your personal information, we follow the principle of minimization and comply with applicable legal requirements to share, transfer or disclose your personal information. For companies, organizations and individuals with whom we share personal information, we will take organizational and technical measures in accordance with the legal requirements of the local country and require them to handle individuals in accordance with our security standards, the requirements of this policy, and related confidentiality and security measures. information。
Sharing
We will not share your personal information with any company, organization or individual other than SUN HEI (WORLDWIDE) ELECTRONIC CO., LTD, except in the following cases:
1. Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.
2. We may share your personal information with external parties in accordance with laws and regulations, or mandatory requirements of government authorities.
3. Sharing with our affiliated companies: Your personal information may be shared with the affiliated companies of SUN HEI ELECTRONIC CO., LTD. We will only share necessary personal information and are bound by the purpose stated in this privacy policy. If the affiliated company wants to change the purpose of processing personal information, it will again ask for your authorization and consent.
4. Sharing with authorized partners: Only to achieve the purpose stated in this policy, some of our services will be provided by authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. We will only share your personal information for legal, legitimate, necessary, specific and clear purposes, and will only share personal information necessary to provide services. Our partners have no right to use the shared personal information for any other purpose.
Transfer
We will not transfer your personal information to any company, organization or individual, except in the following cases:
1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
2. In the case of mergers, acquisitions or bankruptcy liquidation, if the transfer of personal information is involved, we will require the new company or organization that holds your personal information to continue to be bound by this privacy policy, otherwise we will require the company or organization Re-seek authorization and consent from you.
Public disclosure
We will only publicly disclose your personal information under the following circumstances:
1. After obtaining your explicit consent;
2. Disclosure based on the law: We may publicly disclose your personal information when required by law, legal procedures, litigation, or compulsory government departments.
Sharing with third-party service providers and business partners
To ensure that we provide you with the services described in this privacy policy, we may share necessary personal information with third parties such as third-party service providers and business partners. When accessing third-party services, we may access third-party SDK services and share some of your information we collect in accordance with this policy with these third-party service providers in order to improve better customer service and user experience。
|
Third-party SDK name |
Owned company |
Access to information |
purpose of usage |
Privacy agreement URL |
|
bugly |
Tencent
|
System unique identifier, SIM card serial number, ANDROID_ID |
Collect crash information |
|
|
UMENG |
UMENG |
Camera, system language, external storage status, latest geographic location information, network location information, network type, SIM card serial number, network service operator, IMEI, MAC address, ANDROID_ID, IP address, WiFi information, OpenUDID, read clip Cutting board |
Statistical analysis of user use effect |
|
|
Aurora push |
Shenzhen Hexun Huagu Information Technology Co., Ltd. |
Device information, network information and location information |
News push |
5. How do we protect your personal information
(1) We have used safety protection measures that comply with industry standards to protect the personal information you provide to prevent unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonable and feasible measures to protect your personal information.
(2) Our data security capabilities: We have been committed to protecting the security of your personal information. We adopt various security measures, such as access control system, monitoring system, encryption, anonymity or pseudonymization, employee training, etc., to protect your personal information from unauthorized access, use, disclosure, modification, damage or loss and other forms of illegal processing.
(3) We have formulated a business continuity plan to ensure continuous provision of services; our information security policies and procedures are designed in strict accordance with international standards, reviewed and updated regularly, and passed regular third-party security audits to ensure security management as well as the effectiveness of the structure and measures. In the event of a personal information leak, we will initiate an emergency plan, take effective measures to prevent the situation from expanding, and promptly notify the relevant regulatory agencies and you.
(4) We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for the period required to achieve the purpose stated in the policy, unless it is necessary to extend the retention period or is permitted by law.
(5) The Internet is not an absolutely secure environment, and most communication methods such as e-mail and instant messaging are not encrypted. We strongly recommend that you do not send personal information through such methods. Please use a complex password to help us ensure the security of your account.
(6) We will regularly update and disclose the relevant content of the report on security risks, personal information security impact assessment, etc. If we affect your personal information related rights in the security assessment report, we will proactively disclose the security risks.
(7) The Internet environment is not 100% secure. We will try our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will bear the corresponding legal responsibility. In the unfortunate event of a personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and what you can independently prevent and reduce risks Suggestions, remedies for you, etc. We will promptly inform you of the relevant situation of the incident by email, letter, telephone, push notification, etc. If it is difficult to inform the subject of personal information one by one, we will adopt a reasonable and effective way to issue an announcement. At the same time, we will also actively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.
6. Your rights
In accordance with the laws, regulations, and standards related to the protection of personal information, as well as the common practices of other countries and regions, we guarantee that you exercise the following rights with respect to your personal information:
Access your personal information
You have the right to access your personal information, except for exceptions provided by laws and regulations. If you want to exercise the right to access data, you can access it yourself in the following ways: User information-If you want to access or edit the personal information in your account and set the notification method, you can perform such operations by accessing the APP "My Phone".
Correct your personal information
When you find that the personal information we process about you is wrong, you have the right to ask us to make corrections. You can apply for correction through the methods listed in "(1) Access to your personal information".
Delete your personal information
In the following situations, you can request us to delete personal information: 1. If our handling of personal information violates laws and regulations ;
2. If we collect and use your personal information without your consent ;
3. If our handling of personal information violates our agreement with you ;
4. If you no longer use our products or services, or you cancel your account ;
5. If we no longer provide you with products or services. If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us and require them to delete them in a timely manner, unless laws and regulations provide otherwise, or these entities obtain your independent authorization. After you delete information from our service, we may not delete the corresponding information from the backup system immediately, but we will delete the information when the backup is updated.
The personal information subject cancels the account
You can cancel the previously registered account at any time. You can do this in the following ways: You can send an email to Jim@sunheigroup.com at any time , We will reply to you within 15 days; after canceling your account, we will stop providing products or services to you, and delete your personal information according to your request, as otherwise provided by laws and regulations.
Respond to your above request
To ensure safety, you may need to provide a written request or prove your identity in other ways. We may ask you to verify your identity before processing your request, and we will respond within fifteen days. In the following situations, we will not be able to respond to your request in accordance with the requirements of laws and regulations:
1. It is directly related to national security and national defense security;
2. It is directly related to public safety, public health, and major public interests;
3. It is directly related to criminal investigation, prosecution, trial and judgment execution;
4. There is sufficient evidence to show that you have subjective malice or abuse of rights;
5. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations.
6. Involving commercial secrets.
7. Protection of Personal Information of Minors
Our products, websites and services are mainly for adults. Without the consent of their parents or guardians, children are not allowed to create their own user accounts. For the collection of children's personal information with parental consent, we will only use or publicly disclose this information when permitted by law, the parent or guardian's explicit consent, or is necessary to protect the child. Although local laws and customs define children differently, we treat anyone under the age of 14 as a child. If we find that we have collected children’s personal information without first obtaining verifiable parental consent, we will try to delete the relevant data as soon as possible。
8. How to update this policy
Our privacy policy may change. Without your explicit consent, we will not reduce your rights in accordance with this privacy policy. We will post any changes to this policy on this page. For major changes, we will also provide more noticeable notifications (including for some services, we will send notifications via email to explain the specific changes to the privacy policy). The major changes referred to in this policy include but are not limited to:
1. Significant changes have taken place in our service model. Such as the purpose of processing personal information, the type of personal information processed, the way of using personal information, etc.;
2. Significant changes have taken place in our ownership structure and organizational structure. Such as changes in owners caused by business adjustments, bankruptcy mergers, etc.;
3. The main objects of personal information sharing, transfer or public disclosure have changed;
4. Your right to participate in the processing of personal information and how to exercise it has undergone major changes;
5. When the department responsible for handling personal information security, contact information and complaint channels change;
6. When the personal information security impact assessment report shows that there is a high risk. We will also archive the old version of this policy for your review.
9.How to contact us
If you have any questions, comments, suggestions or complaints about our privacy policy and the handling of your personal information, please contact us in the following ways. Contact email: Jim@sunheigroup.com Under normal circumstances, we will respond to your request within 15 working days.